Last Modified May 2025
This Donor Agreement (“Agreement”) outlines the terms under which donors contribute to HelpLink (“the Organization”) through our software platform. By making a donation, you agree to the terms and conditions outlined below.
HelpLink accepts both unrestricted and restricted donations through its platform.
Unrestricted Donations: Donations made without a specific designation, including those supporting HelpLink's general operations or individual needs listed on the platform, pay-it-forward contributions, and round-up contributions, are considered unrestricted. Donors may express a preference for how they would like their donation to be used (e.g., specific needs, reasons, categories, demographics), but such preferences are non-binding and do not create a restricted gift or legal obligation on the part of HelpLink. HelpLink retains full discretion to allocate unrestricted funds where they are most needed to advance its charitable mission.
Restricted Program Donations: When a donor designates a contribution to a specific Program sponsored by HelpLink (as listed on the HelpLink platform), that donation is treated as restricted and will be used solely to support the approved charitable purposes of that Program. HelpLink, as a fiscal sponsor, retains legal and fiduciary control over all donations but ensures that Program-restricted donations are used in accordance with the donor's intent and the Program's mission. If a designated Program is no longer active or cannot fulfill its charitable purpose, HelpLink reserves the right to reallocate any remaining funds to other mission-aligned activities, in compliance with applicable laws and regulations.
Donations will be used to support the Organization's charitable activities, as determined by its leadership and Board of Directors.
If a program or initiative to which a donor has expressed a preference is no longer needed, funded, or active, the Organization may use the funds for other mission-aligned purposes.
Donations are non-refundable unless an error occurs in processing.
If a donor believes a transaction was made in error, they must contact the Organization at hello@helplink.org within seven (7) days of the donation.
If a donor selects a recurring donation, they authorize the Organization (and its payment processor) to charge their selected payment method at the chosen frequency.
Donors can cancel recurring donations at any time by signing into their account.
The Organization is a 501(c)(3) tax-exempt organization. Donations may be tax-deductible as permitted by law.
Donors will receive an electronic receipt for their contribution, which can be used for tax purposes. Please consult a tax professional regarding deductibility.
The Organization will not sell, rent, or share donor information with third parties except as required by law or with service providers necessary to process donations.
Donors can review our full Privacy Policy at https://helplink.org/privacy.
Corporations and businesses may make unrestricted donations to support the Organization's work.
While the Organization does not provide formal sponsorship packages, it may acknowledge corporate donors in public-facing materials, including but not limited to vendor directories, program emails, social media posts, and other communications.
Corporate donations do not entitle the donor to control, direct, or receive any material benefit from the Organization's activities.
Any public acknowledgment of corporate donors will be at the sole discretion of the Organization and must align with its values and mission.
The Organization reserves the right to update or modify this Agreement at any time. The latest version will be available at https://helplink.org/donor-agreement.
Continued donations after updates to this Agreement constitute acceptance of the revised terms.
For questions or concerns about this Agreement, please contact us at hello@helplink.org
